Privacy Policy

Konnected ("we," "us," or "our") operates websites, partner portals, and related services in connection with our fiber optic door-to-door sales and FTTH installation business. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for a position, register as a partner, or otherwise interact with our services.

1. Information We Collect

Personal Information You Provide

We may collect the following when you voluntarily submit it:

• Contact details— name, email address, phone number, and mailing address.
• Job application data— resume, work history, references, and any information included in your application through our Careers page.
• Partner and contractor information— company name, tax identification details, licensing credentials, insurance documentation, and bank account information for payment processing.
• Identity verification documents— government-issued ID, driver's license, or Social Security Number when required for employment or contractor onboarding.
• Account credentials— email and password when you create a portal account.

Information Collected Automatically

When you access our website, we may automatically collect certain information, including:

• IP address and browser type
• Device identifiers and operating system
• Pages visited, time spent, and referral URLs
• Location data derived from your IP address or, with your consent, from your device

2. How We Use Your Information

We use the information we collect to:

• Process job applications and evaluate candidates
• Onboard and manage partner and contractor relationships
• Provide access to our partner portal and related tools
• Communicate with you about services, opportunities, and updates
• Comply with legal obligations, including tax reporting and employment regulations
• Improve our website, services, and user experience
• Detect and prevent fraud, unauthorized access, or other security issues

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential cookies— required for site functionality, authentication, and security.
• Analytics cookies— help us understand how visitors interact with our site so we can improve it.
• Preference cookies— remember your settings and choices.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Telecom partners— fiber optic providers we work with, as necessary to deliver services or process sales orders.
• Service providers— third-party vendors who assist with payment processing, background checks, hosting, analytics, or email delivery.
• Legal and regulatory bodies— when required by law, court order, or government regulation.
• Business transfers— in connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure document storage, and access controls for our portal and internal systems.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Job application data is retained for a reasonable period following the conclusion of the hiring process, after which it is securely deleted unless you consent to longer retention.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Services

Our website may contain links to third-party websites or services, including telecom partner sites and job boards. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with.

We may also use third-party tools such as Google Maps and analytics platforms. These services have their own privacy policies governing their collection and use of data.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

10. International Data Transfers

Konnected operates across Sweden, the United States, and the United Kingdom. Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@konnected.se
• Website: konnected.se/contact